REFUND POLICY AND TERMS AND CONDITIONS
Donations
Due to the nature of charity donations, refunds are given at the discretion of our management. Please make sure that the amount you enter is the amount you wish to give. In the event of an incorrect amount being entered, or if the donation is made accidently or there is an extremely unusual circumstance, please email us at [email protected]. We will review the request and respond. We will refund if there was a system error with the donation processing. If a donation is refunded, the associated tax receipt is no longer truthful so it should be shredded and destroyed.
Events and tickets
The following terms and conditions will help all patrons to enjoy the event that tickets have been purchased for. Tickets entitle the holder to attend the event at the date, time and location stated on the ticket and/or selected at the time of purchase through official sales channels. By purchasing a ticket the buyer and/or the holder agrees to the following
- It is the responsibility of the buyer to ensure that all details are correct at the time of purchase especially the event name, date, time and location. The ticket may not be exchanged, refunded or returned except in accordance with Australian Consumer Law.
- The right is reserved to vary advertised program and to add, withdraw or substitute content as necessary
- The right of admission is reserved including where entry is delayed for late arrivals, refused or where a customer is asked to leave the premises.
The above terms and conditions are consistent with Australian Consumer Law.